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Care Act Assessments 

The Care Act 2014: A Brief Background


The Care Act 2014 is a seminal piece of legislation in England that fundamentally reformed and consolidated the law regarding adult social care. It essentially brought together and modernised various previous laws and policies into a single, comprehensive framework. While enacted in 2014, its main provisions came into force from 1 April 2015.

Why was it needed?

Before the Care Act, the system for adult social care in England was often described as a patchwork of older laws, which could be confusing and inconsistent. This often led to a 'postcode lottery' where the care and support an individual received could vary significantly depending on which local authority area they lived in. There was a growing recognition that the legal framework needed updating to:

  • Empower individuals: Give people more say and control over their own care and support arrangements.

  • Acknowledge carers: Formally recognise the crucial role of unpaid carers and provide them with similar rights to assessment and support as the people they care for.

  • Promote consistency: Establish clearer, more consistent national standards for eligibility for care and support.

  • Focus on prevention: Shift the emphasis from simply reacting to crises to actively helping people stay independent and well for longer, preventing or delaying the need for more intensive support.

  • Strengthen safeguarding: Provide a robust legal framework to protect adults who are at risk of abuse or neglect.

  • Prioritise well-being: Ensure that local authorities always consider an individual's overall well-being when making decisions about their care and support.

Key Aims and Principles:

The Care Act 2014 was designed around several core principles, aiming to create a clearer, fairer, and more person-centred system:

  • Well-being Principle: This is the bedrock of the Act. Local authorities have a general duty to promote the "well-being" of individuals when carrying out any of their care and support functions. This encompasses a broad range of aspects, including personal dignity, physical and mental health, protection from abuse, control over daily life, participation in work, education or recreation, and suitable accommodation.

  • Person-Centred Approach: It places the individual firmly at the heart of their own care. Assessments and care planning must focus on the person's strengths, needs, wishes, and desired outcomes, rather than just what services are available. This often involves the use of personal budgets and direct payments, giving people more choice and control over how their care is arranged and funded.

  • National Eligibility Criteria: The Act introduced a single, national minimum threshold for eligibility for care and support, applicable across all local authorities in England. This was a significant step towards reducing regional variations.

  • Carers' Rights: For the first time, carers gained a legal right to an assessment of their own support needs, regardless of whether the person they care for is eligible for support from the local authority.

  • Prevention and Early Intervention: Local authorities are required to provide or arrange services that aim to prevent people from developing care needs, or to delay the worsening of existing needs.

  • Information and Advice: Local authorities have a duty to provide comprehensive information and advice to the public on how the care and support system works, helping people make informed decisions.

  • Safeguarding Adults: The Act established a clear legal framework for safeguarding adults at risk. It places a duty on local authorities to make enquiries if they believe an adult with care and support needs is experiencing, or is at risk of, abuse or neglect, and is unable to protect themselves. It also mandated the establishment of Safeguarding Adults Boards (SABs) to coordinate multi-agency safeguarding work.

  • Market Shaping: Local authorities gained a duty to facilitate and ensure a diverse, vibrant, and sustainable market of care and support services in their area, offering choice and quality to those needing support.

In essence, the Care Act 2014 was a transformative step, aiming to create a more integrated, preventative, and personalised adult social care system in England, with a strong emphasis on empowering individuals and protecting those at risk.

Services

Silver Package: Assessment & Brokerage - £500 (plus VAT)

  • Includes: Everything in the Bronze Package.

 

  • PLUS: Development of a full support plan and brokerage support to identify and source up to three suitable care providers for the client to choose from.​

Gold Package: Complex Assessment & Full Brokerage - £800 (plus VAT)

  • Includes: Everything in the Silver Package.

  • PLUS: For highly complex situations (e.g., significant mental capacity issues, disputes, sourcing rare specialist care). Includes extended liaison and support through to the finalisation of the care contract and a one-month post-implementation review.

Subscription Options

BENEFITS
ESSENTIAL SUPPORT
COMPREHENSIVE ADVISORY
PREMIUM ADVOCACY & PLANNING
Price (excl. VAT)
£50/month
£100/month
£150/month
Consultations
1 × 30-min consult/month
1 × 1-hour consult/month
2 × 1-hour consults/month
Email Support
Unlimited (48h response)
Unlimited (24h response)
Unlimited Priority (24h)
Reviews
No
1 review/quarter
Unlimited reviews
Annual Review Call
No
Yes
Yes
Appeals Advice
No
No
Yes
Tools & Templates
No
Yes
Yes
In‑Person Discount
No
No
Yes
Free 15‑min Call
Yes
Yes
Yes

Terms of Service:

All fees will be payable in advance of scheduling an appointment.

Work outside the scope of this agreed package will be charged at an hourly rate of £90.

Travel is charged at the HMRC standard rate of 45p per mile.

Travel time is not charged for any journey that's pre agreed; thereafter, it is charged at £55 per hour.

All other travel expenses, such as parking and train fares, will be billed at cost.     

Payment Terms.

Where we identify that an individual being assessed may have significant difficulty understanding the terms of our service agreement, payment for our services must be made by the referrer or a designated third party, using their own funds.

We reserve the right to decline payment from any individual we believe may lack the mental capacity to comprehend our terms and conditions. Furthermore, we do not endorse third parties accessing the funds of individuals who may not have the mental capacity to manage their financial affairs, unless they possess the requisite legal authority to do so, in accordance with Section 42 of The Care Act 2014.

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